![]() ![]() We know that purchasing an audio product on the internet is not the easiest of tasks when you can't experience the sound quality. ![]() You can purchase from K&B Audio with complete peace of mind. Please read our terms & conditions for full details and please feel free to contact us if you have any other questions or queries. This is very rare, we use the best couriers and can keep track of your item at every stage. If you have not received your item after 4-5 working days (UK) please contact us immediately so that we can look into it for you. We recommend that you give yourself a good few days in advance at a minimum. If you are using an electrician to install your system then please order in good time we cannot be held responsible for any costs or issues incurred in delaying your electricians due to any dispatch or delivery issues. Please be aware that the above are guidelines, we try our best to stick to these guidelines but some delays can be caused by couriers which we have no control over. We do our best to ensure that our stock levels are accurate, but on the odd occasion if the item you have purchased is out of stock we will contact you ASAP to discuss alternatives or to advise of the lead time. If a product is delayed or out of stock we will contact you by telephone and/or e-mail in the earliest instance to discuss your order. Most orders received before 2pm are processed and dispatched the same day provided the items are in stock with exception of items that have a custom stock status displaying a lead time.Īfter 2pm we will try our best to dispatch the same day provided our couriers have not been, however we cannot guarantee same day dispatch after 2pm. Some additional costs apply to Ireland, Europe & Scottish Highlands. Orders placed on bank holidays will be processed and dispatched on the next working day. Orders placed on weekends will be processed and dispatched on the Monday unless otherwise stated. ![]() All orders on Friday will be shipped via next working day courier which means your item will arrive on the Monday. However we have carefully picked our products so we rarely have stock issues. We pride ourselves on super-fast deliveries and do everything we can to deliver on that promise.Īny stock issues, or other delivery issues will always result in a quick phone call and e-mail to keep you updated. Once we've got it all ready to go you'll receive another update to tell you it's been dispatched with a tracking number so you can keep an eye on it!ĩ9% of our customers receive their items sooner than they expected. We then get busy picking and carefully packing your item. Once you place an order with us you will receive a notification e-mail outlining your order and details. The majority of our orders go via DPD, Parcel Force or Royal Mail.įree delivery is usually shipped on a 48 hour courier.Įxpress delivery options are sent on a next working day courier and they also receive priority for same day dispatch. We only use the best, and that's decided by our customers. Whilst Northern Ireland is part of the UK there are additional costs incurred when shipping which we have no choice but to pass on.Īny import duties incurred are to be covered by the customer. Our goal is always to get your product to you ASAP and in some cases we may need to use alternative couriers. We reserve the right to use an equivalent or superior delivery method at our cost. ![]() Please note that not all delivery services will be available on all products, please use the delivery estimator on the basket or checkout page for full availability. MAINLAND UK FREE Delivery On Orders Over £99 (2-3 Day Courier)Ģ:00 PM CUT OFF FOR NEXT WORKING DAY DELIVERY We keep plenty of stock so 95% of orders are delivered the next working day! DELIVERY COSTS We know you can't wait to start enjoying your new speaker system, so we only use the quickest and most reliable couriers. ![]()
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